AddA Software: Making Life Easier for Apartment Residents and their Managing Committees


Venkat Kandaswamy
CTO
With ruthless competition in the Real Estate segment, builders of gated communities are leaving no stone unturned to differentiate themselves in the market. Most gated communities are now characterized by many high-end amenities, maintenance of which is strenuous. Consequently, these gated communities have become complex. The transparency requirements of RERA (Real Estate Regulatory Agency) have only added to the already complex setup, making the management of these entities a mammoth task.

“Managing a gated community which involves maintaining infrastructure, administration, water supply, waste management, security, etc is similar to managing a small city,” believes San Banerjee, the CEO of ADDA.IO- a one-stop solution for managing residential or commercial property. As one of the few comprehensive platforms that provide ERP as well as security features, ADDA weaves together all aspects of gated communities, right from the residents to the association office and security gates. Starting off in 2009, ADDA is leveraged by some of the Premium builders and gated communities including some of the largest and tallest in India such as Prestige Shantiniketan and The Imperial. What enabled the platform to achieve this feat is the streak of constant innovation that is ingrained in the DNA of the company.

Facilitating Stakeholders at Every Stage
Delighting stakeholders at every stage, users will find that exchanging information and getting things done was never this easy. Providing further insight, San Banerjee explains, “Once a residential or commercial unit is sold, the builder subscribed to ADDA Enterprise is immediately facilitated with ADDA(private portal) for that property where the builder adds the buyer’s information. Hereafter, all interactions between the builder and buyer take place on ADDA. Once an association is formed and the builder is ready to hand over the maintenance of the property, the association subscribes to ADDA for Associations. The master data maintained by builder smoothly flows into ADDA for Association which then takes over the maintenance of the property.”

ADDA is one of the few solutions that make life in residential apartments truly pleasant. Designed keeping usability as one of the core pillars, ADDA successfully caters to each group of user, be it the residents, accountants, managers or security guard. The platform facilitates buyers/residents with an online help desk where they can lodge queries. Users can further view and pay their instalment using Net banking services on phone while also creating snag lists for
builders. Upon moving in, they can find recommendation for vendors of milk/newspaper, carpenters, maids, cooks etc. With security gates digitised on ADDA, one can get instant notification whenever a visitor checks in along with information on the entire inflow of workers with instant capture and investigation of incidents. There is ADDA Security which can be leveraged for biometric or access card-based entry. One can contribute to the community on the online discussion forum and share pictures. You can use the Buzzar feature of ADDA to inform neighbours and public about the availability of the unit for rent or sale. On the Enterprise side of the application, builder’s can respond to the requirements and queries of the buyers/residents while constantly updating them about the progress of the construction, post images and more.

" Designed keeping usability as one of the core pillars, ADDA successfully caters to each group of user, be it the residents, accountants, managers or security guard"

Cost-Efficient and Secured
ADDA is a cost-efficient platform that incurs 0.5-1% of the total budget of associations. With ample scope for revenue generation such as facility booking with online payment and automatic late payment penalty, the platform can be made self-funded. Of its security measures, San Banerjee shares, “At a technical level ADDA encrypts all data and hosts the data in a top global datacenter with robust disaster recovery framework. Periodic security audits are performed. The company is strongly committed to privacy terms of not misusing user data. ADDA is also GDPR compliant as it has users in the European Union.

Aforementioned were only a few instances where the platform proves its strength. Since its inception, ADDA has evolved into that binding factor that connects families in residential complexes, fostering an environment of communication and collaboration. Following global practices, the platform has also emerged as one of the first real estate management solution to go global capturing the Middle East and South East Asian markets. As the market continues to evolve with the advent of innovative technologies, ADDA is gearing up to facilitate its users with the advantages of AI and IOT.

Ensuring Steady Flow of Funds
Generation and collection of maintenance bills, ensuring the bill is delivered to owners on time and chronic defaulters who take advantage of disorganization in the payment structure and pay late are some of the biggest challenges that surface in most multi-dwelling properties. ADDA enables associations to mitigate such hindrance through a central online database of all owners and tenants with all required information such as email IDs and phone numbers. The magic begins with ADDA’s Automated Billing and Collection Engine which automatically generates formula driven maintenance bills on time and which are then immediately delivered to the owners via e-mail or SMS. The same is available on the ADDA mobile app where users can make transactions via cards or net banking. Options to record cheques and direct bank transfers are also available. All the reports of these payments are delivered in real-time.