SOCIETYCONNECT (SOCO): Simplifying Facility Management for Condominiums
(L-R) Sourav Mukerjee, Shobhna Arora and Manish Gupta
Co-Founders
Major metros are seeing a huge growth of residential societies and apartments. With drastically changing lifestyle and improved standard of living, the need and expectations of denizens from their respective societies and apartments has increased manifold. Enhanced comfort, luxury and improved safety feature high on the demand list of residents. Traditionally set up Resident Welfare Associations are becoming unable to manage and cater to the burgeoning demand of the residents. This increasing gap between demand and fulfillment of services in condominiums has created an opportunity for condominium management market to offer its solutions for all the concerned stakeholders in this segment. Mass IT Channel, positioned in Condominium management offers its unique product ‘Society Connect’ to manage and organize day to day operations in a simplified way for all concerned stakeholders in any condominium.
Talking about the source of inspiration behind design engineering of company’s product ‘Society Connect’, Sourav Mukerjee, Co-founder, Mass IT Channel, says, “Society Connect as an application has been built by consistent feedbacks received from builders, RWA’s, facility management companies and the actual users who are residents.”
The application provides varied services on security, connectivity, bill payments, and record generation. 'Society Connect' is rental model software which offers cost effective solutions. Mukherjee comments, “It is by far the lowest in its category for the kind of features and services it provides.”
As per Shobhna Arora, another Co founder, The successful engineering and deployment of an application chiefly depends on the elaborate study of market requirement along with an assessment of the existing lacunae in the system. ‘Society Connect’ has been built after thorough consideration of both the crucial aspects. The user interface of the application is simple, specially engineered for staff and residents of societies. The Company provides onsite hand holding till settling down the majority of the features within a society. Talking about the integration issue among key stakeholders namely, RWAs, facility management companies and actual users, Arora says, “Our Communication platform is a very robust in-house development which we feel is a winning edge when it comes to integrating the three main stakeholders.”
" Society Connect as an application has been built by consistent feedbacks received from builders, RWA’s, facility management companies and the actual users who are residents "
Security features as one of the prominent concerns of residents while looking for a house. In recent times there has been a paradigm shift in security standards and needs. Now there are more personalized and remotely accessible security solutions. For complex security needs, there has been growing dependence on Biometric Tagging, RFID integrations and managing visitors through mobile devices or tablets. As these gadgets are collecting so much of residents’ information, it leads to the rise of digital security concern. Taking cognizance of this, Mass IT Channel has implemented methodologies and features to safeguard the interest of residents. Commenting on this, the Technical head and fellow Co Founder Manish Gupta says, “We keep residents’ data in encrypted form in the most trusted Amazon cloud servers. We do not store any financial data in any form and all PG transactions happen from secured Gateways.” The Company’s site is SSL certified, in addition to this regular audit and review reports are shared with customers to bring transparency and trust.
Other than a powerful tool to manage condominium operations, the company envisions bringing in more integration through their application to improve the lives of residents through resident centric services and products going forward.
" Society Connect as an application has been built by consistent feedbacks received from builders, RWA’s, facility management companies and the actual users who are residents "
Security features as one of the prominent concerns of residents while looking for a house. In recent times there has been a paradigm shift in security standards and needs. Now there are more personalized and remotely accessible security solutions. For complex security needs, there has been growing dependence on Biometric Tagging, RFID integrations and managing visitors through mobile devices or tablets. As these gadgets are collecting so much of residents’ information, it leads to the rise of digital security concern. Taking cognizance of this, Mass IT Channel has implemented methodologies and features to safeguard the interest of residents. Commenting on this, the Technical head and fellow Co Founder Manish Gupta says, “We keep residents’ data in encrypted form in the most trusted Amazon cloud servers. We do not store any financial data in any form and all PG transactions happen from secured Gateways.” The Company’s site is SSL certified, in addition to this regular audit and review reports are shared with customers to bring transparency and trust.
Other than a powerful tool to manage condominium operations, the company envisions bringing in more integration through their application to improve the lives of residents through resident centric services and products going forward.
